<aside> Welcome to the Technical Success Home Page!
Our mission is to lead the technical success of prospective & existing customers by guiding them to positive outcomes using Sourcegraph.
Have questions or announcements for our customers? Reach out in #discuss-technical-success!
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Pre-sales technical experts. Solutions Engineers understands the needs and challenges devs face and educate prospective devs on what's possible with Sourcegraph.
→#discuss-solutions-eng
Customer Success Managers (CSMs)
Post-sales technical experts. CSMs maximizes value and outcomes within our customer dev teams by helping them solve their current challenges, and uncovering new challenges we can solve
→ #discuss-csm
Technical implementation and strategic advisory experts. Provide tailored expertise and hands-on support to reduce time to value and strategic technical success planning, tailored ongoing enablement, and hands-on assistance for adoption and utilization of features while activating advanced use cases for customers via direct access to customer systems and teams.
→ #discuss-professional-services
Product experts resolving technical issues and problems for our customers, while improving the self-serviceability of the customer experience, and by making our product better.
→ #discuss-support-engineering