As an all-remote company, we are encouraged to take advantage of working from anywhere. Here are a few tips to keep in mind when on the road.

Device security

Before you go:

• Make sure you check and install any software updates on your laptop before you leave a secure and fast network connection, as sometimes these can take a while
• Make sure the password complexity on all your devices and accounts meets standards (Password Requirements)
• Change your laptop screen lock time from 10 Minutes ( Computer Standards) to 1 or 2 minutes
• Sourcegraph related content should be stored to our cloud storage, Google Drive
  • Use of removable storage media is prohibited
• Review our Computer Requirements to make sure standards and Jamf are in place
• Presenting? Demoing at an event? Contact Tech Ops for a temporary computer to bring along
  • Avoid using your own laptop for presentations/demos/etc. if there is a possibility someone else might use it
• Consider using 1Password Travel Mode to remove Sourcegraph password vaults from your device when traveling through security checkpoints

While traveling:

• Never leave your devices unattended in public
• If viewing sensitive information in public, use a privacy screen filter on your laptop screen
• Avoid open public WiFi networks, and use a VPN if you must connect to one
• Double check you are connecting to the business provided WiFi and not an imitator

Network troubleshooting

Having network connection issues (eg. WiFi not working)?

• Try another location and/or device
• Restart your computer, try connecting again
• If you cannot connect after a restart, please reach out to the Tech Ops team in the #ask-it-tech-ops channel via Slack on your phone or email to [email protected]. Please include as much detail as you can (screenshots, error codes, where you are, how you are connecting, etc.)