This page outlines all steps that the team takes after the candidate has officially accepted our offer.

The interview lifecycle

• How to Open a New Job
• Identifying candidates
• Types of interviews & sample questions
• Extending an offer
• You are here: how to onboard a new hire after offer acceptance

Onboarding process for US-based teammates & contractors

After the candidate formally signs the offer letter via DocuSign, the Recruiter takes the following steps to onboard the new teammate:

Step 1: Via Greenhouse, the Recruiter sends a welcome email to the candidate by selecting the "welcome email from recruiter - US" or the "welcome email from recruiter - Non-US"template, depending on the location of the new Teammate.

• To: the Candidate
• CC: [email protected], [email protected], Hiring Manager
• This should be sent within 24-hours of acceptance.

Step 2: The Recruiter confirms that the job open, start and hired dates are correct, ensuring accurate time-to-fill data. They should also ensure that the candidate application date is accurate, which can be skewed if transferring candidates to another req in Greenhouse.

• To view/edit job information in Greenhouse, click 'Job Setup' and then 'Job Info'. This will show you the role details and you can confirm that all of the information is correct.
• Important note: When transferring a candidate from one req to another, please ensure that their application date reflects the date that they applied for the original req. You will need to manually do this on the new req by clicking the pencil icon next to "Applied on":

Step 3: The Recruiter confirms the candidate source information is accurate, ensuring accurate source data.

• To view/edit source information, click the 'Details' tab on the candidate's Greenhouse profile and scroll down to the 'Source and Responsibility' section. Confirm that the Source, Recruiter, and Coordinator are correct and if needed, edit the information by clicking the pencil button beside each field.

Step 4: The Recruiter confirms that the candidate's profile name in Greenhouse matches their legal first & last name, which can be found on the signature page of their signed offer letter.