We use Slack for team chat and real-time announcements.
Slack is not a source of truth. Important updates shared in Slack must be reflected in a source of truth. To enforce this, we have the following default data retention set:
Channel retention exceptions can be requested in #ask-it-tech-ops and will be reviewed/approved on a case-by-case basis by VP of Talent & People and VP of Operations. Exception requests must satisfy at least one of the below requirements:
Important: You must notify Tech Ops (in #ask-it-tech-ops) when you create a new channel requiring an exception to the default 18 months rule (even if it falls into an existing exception). We have no way to know when new channels requiring an exception are created.
Follow these naming conventions to help with discoverability. Channels can be re-named by submitting a request in #ask-it-tech-ops.
| Prefix | Purpose | Examples |
|---|---|---|
| #announce- | For important announcements your team needs to know. Note these channels have limited posting permissions, reach out to the channel manager to request access to post. | #announce-company, #announce-sales, #announce-eng |
| #team- | For teams to coordinate work and activities among themselves. Strict channel membership for only people on that team. | #team-design, #team-support-engineering, #team-sales |
| #discuss- | To discuss topics related to that department or team. Open to any teammate interested in that topic. | #discuss-sales, #discuss-marketing |
| #wg- | Stands for “working group” For cross-functional teams working together. | #wg-swag, #wg-impact-reviews |
| #location- | For teammates in the same location to connect. | #location-bayarea, #location-london, #location-nyc |
| #customer- | For sourcegraph teammates to discuss important issues related to that customer. | #customer-ibm, #customer-databricks, #customer-salesforce |
| #prospect- | For conversations about prospective customers. | #prospect-bofa, #prospect-cruise |
| #ext- | To connect with EXTERNAL customers, consultants, etc. | #ext-splunk-sourcegraph, #ext-indeed-management, #ext-video-prod |
| #trial- | EXTERNAL communication with companies considering Sourcegraph | #trial-pandora, #trial-tmobile, #trial-nvidia |
| #event- | To plan and execute events, large and small. | #event-aws, #event-slush, #event-rubyconf |
| #chat- | Chatter about a specific topic (typically not related to Sourcegraph work) | #chat-book, #chat-chess, #chat-cars, #chat-clothes |