The search platform team owns all parts of Sourcegraph that map an interpreted search query to a set of results:

To learn more about our goals, see the Search Core strategy page.

Team members

Teammate experience: guiding principles

We seek to follow a set of guiding principles when welcoming new teammates and working as a team.

Guiding principles for teamwork on Search Core

Support rotation

The Search Platform team has a customer support rotation: each week, one team member will be responsible for fielding questions and requests from Customer Engineering and Customer Support.

The engineer on support rotation can be contacted using the Slack alias @search-core-support.

The support rotation can be viewed on OpsGenie: search core schedule.

Should an engineer be unable to fulfill support responsibilities for any reason (for example, due to upcoming time off), they should swap with a teammate.

We track support issues from customers on this board

Planning