The People Team wants to support new teammates and managers by opening a two-way conversation between them throughout the onboarding process about what’s on track and what needs action, both on the new teammates' contribution and how well they’re living our shared values.
Feedback check-ins are part of the onboarding process. We want to help teammates succeed by having structured monthly feedback sessions with their managers during their first 3 months.
This will help teammates understand their performance and how well they’ve been adapting to their new role. Teammates who understand what’s expected of them and can have conversations with their managers about how to improve are more likely to have a better experience. Managers should use these feedback milestones to guide the new teammate, reinforce good work practices, and better set them up for success. During these meetings, managers will help new teammates understand their role in the team and company and what’s expected of them.
In order for this to work, managers must define expectations, goals and responsibilities for each role before the new teammate starts. The new teammate must know about them and if any change at any point, they must be notified. This will set a guide for both the teammate and the manager on every meeting. If the expectations are not up to date, talk about them. (Do you think these changes are appropriate? Should this goal be modified?). Managers should go through the set goals, tasks, expectations set for the 30/60/90 days and provide positive feedback and talk about opportunities for growth
These conversations should take into consideration onboarding expectations, onboarding experience, and onboarding effectiveness.
Feedback Milestone: Month 1:
Feedback Milestone: Month 3:
The manager and the direct report will receive a review to complete 25 and 85 days after start date. The questions for these forms are different, but the answers will be shared with both parties after it's closed.
Once the reviews are complete, manager and direct report will meet synchronously to talk about what is going well, what needs attention, and what the next steps are. You must complete both reviews before meeting.
During the new teammates’ first week with us, new teammates will find a task in their Process.St checklist called Growth at Sourcegraph. Visit your (or your direct report's) Process.St checklist to read more about it.