The purpose of this Handbook Page is to provide Managers and Teammates with the resources needed to foster a high performing culture at Sourcegraph. We believe that our team thrives when we have a high bar for excellence, and when all Teammates receive feedback early and often.
A high performance culture is one that consistently supports and promotes outstanding results and achievement by all Teammates. We want a culture where Teammates are highly productive and motivated, with clear expectations set and communicated for high quality work and expected outcomes.
Our Teammates should understand what’s expected of them, have the resources necessary to meet and exceed their goals, feel supported by their Manager, be aligned with our company values, and feel confident in leadership. High performance cultures benefit both the company and the individual.
Members of high-performing teams share a mutual purpose, are goal-oriented, collaborative through strong teamwork and partnership, and are hyper-focused on achieving clear, outstanding results. Being surrounded by high-performers makes all of us better. We want to give Managers and Teammates resources to build a high-performing team.
We hold our Managers accountable to foster high-performing teams by giving clear feedback early and often, and providing explicit direction on what is expected of Teammates in their role.
Similarly, we expect our Teammates to give direct feedback to their Manager and peers. Giving and receiving direct, transparent feedback is core to our values and we expect both Managers and individual contributors to follow through on this commitment.
We foster a high performance culture by recruiting high performers, setting clear standards of excellence, and providing continuous feedback and continuous performance management. We expect performance to be measured and discussed directly and continuously because learning and growth are constant. Put simply, when Managers prioritize collaborative, transparent, and supportive performance management practices, our Teammates are more engaged and ultimately more successful.
We expect Managers and Teammates to foster a high-performance culture and provide feedback in the following ways through Lattice:
In situations of underperformance, which may be identified during ongoing feedback or formal impact reviews, Managers should consult with their People Partner and follow Addressing underperformance - Guidance for Managers.
We aim to always work smarter, not harder - Lattice’s feedback tools allow us to do this when it comes to performance reviews by also utilizing their general feedback, praise, and growth conversation tools.