What is BrightHire?

Simply put, BrightHire is our interview recording tool. It is an interview intelligence platform built on Zoom to help run structured, high-quality interviews that can be replayed, shared and analyzed.

BrightHire rides along in Zoom interviews with an interactive notepad. All you need is the Chrome extension and Zoom and you’re all set. It records and transcribes the interview, making it easy to give thorough feedback in Greenhouse. The platform supports our equal opportunity hiring efforts by ensuring we evaluate each candidate on their own words with consistent interview criteria.

Here is a 1 minute BrightHire tour to help you familiarize yourself with key features of the platform.

Why do we record our interviews?

We believe that candidates should be assessed based on merit, not our memory (did you know that one hour after an interview, memory recall of the conversation declines to 44%?). BrightHire allows us to revisit key details, revise initial impressions, and replace implicit bias with explicit evidence. It brings structure and consistency to each interview and ensures that every candidate gets the opportunity they deserve.

BrightHire also helps our interviewers feel confident that they are providing an excellent candidate experience by running a fair and effective interview process. After every interview, full highlights from the conversation provide evidence that is essential for strong decision making and reducing bias. Along with training, this will help us check and mitigate the unconscious biases that we bring into interviews and hiring decisions.

Specifically, BrightHire helps with:

How to setup BrightHire

You must be on Google Chrome in order to use BrightHire.

How to interview and take notes with BrightHire

Step 1 (join your interview via BrightHire)

Click the "Interview with BrightHire" button in your calendar invite when joining an interview. (This is instead of clicking "Join Zoom Meeting")

Step 2 (locate your BrightHire pop-up window)